Renter Knowledge Base
Signing up with Anytime Mailbox
Am I tied to a contract when I sign up?
Can I get a partial refund for the unused portion of my monthly/ annual fee?
Can I pay cash?
Can I use my old email after I cancel my old plan when I sign up to new location?
Can the unused portion of my annual/monthly fee be applied to my new mailbox account?
Do I need to submit a change of address request to USPS after I cancel my account?
How can I check my invoice?
How can I update my credit card info?
How long will it take for you to cancel my account?
How much do I have to pay?
I received a notification that my location is closing. How do I get a refund for the expenses I incurred getting this mailbox (notary fee, calling cards,etc)?
If I choose not to proceed with my mailbox application, will I get a refund?
Is there a termination fee?
My credit card will not be able to cover my bill this month, can you charge it on a specific date instead?
What is the refund process?
When forwarding multiple items to the same address, will I be charged only one handling fee?
When will I be billed each month?
Why am I being charged for storage fees when I have already collected my mail?
Why am I being charged storage fees?
Why is my monthly bill higher than my subscription charge?
Will I receive a confirmation email if my account has been cancelled?
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